1. Introduction

Agile Digital Sdn Bhd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Personal Data Protection Policy explains how we collect, use, and safeguard your personal information in compliance with the Personal Data Protection Act 2010 (PDPA Malaysia).

By using the FaithConnect App (“App”), you agree to the collection and use of your personal data in accordance with this policy.

2. Data We Collect

When you use the FaithConnect App, we may collect the following personal data:

• Personal Information: Name, email address, phone number, and date of birth.

• Religious Affiliation: Church membership details, baptism records, and event participation.

• Login & Account Data: Username, password, and authentication details.

• Device & Usage Data: IP address, device type, operating system, and app usage logs.

• Payment Data (if applicable): For donations or event fees, we collect transaction details (processed via third-party payment providers).

3. Purpose of Data Collection

We collect your personal data for the following purposes:

• To manage your FaithConnect account and provide access to church-related services.

• To issue e-Baptism and e-Membership certificates for official church records.

• To enable church event management, including registration and participation tracking.

• To communicate with users via notifications, emails, or SMS for updates, events, and announcements.

• To enhance user experience through app analytics and improvements.

• To comply with legal obligations and church governance requirements.

4. Disclosure of Personal Data

We do not sell or rent your personal data. However, we may share your information with:

• Your registered church for administrative and membership purposes.

• Service providers who assist in app maintenance, hosting, or analytics.

• Legal authorities if required by law, court orders, or regulatory requests.

5. Data Security & Retention

We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse. Data is stored securely on encrypted servers and only accessible by authorized personnel.

We retain your data for as long as necessary to fulfill the purposes mentioned above, unless legal obligations require longer retention.

6. User Rights & Choices

Under the PDPA, you have the right to:

• Access your personal data.

• Correct any inaccurate information.

• Withdraw consent for data processing (which may affect app functionality).

• Request data deletion where legally permissible.

To exercise your rights, please contact us at [insert contact email].

7. Third-Party Links & Services

FaithConnect may contain links to third-party websites or services (e.g., payment gateways). We are not responsible for their privacy practices, and users should review their policies before providing any personal data.

8. Updates to This Policy

We may update this PDPA Policy from time to time. Users will be notified of any significant changes via email or in-app notifications. Continued use of the app constitutes acceptance of the revised policy.

9. Contact Us

For any inquiries regarding this policy or your personal data rights, you can reach us at:

Agile Digital Sdn Bhd

A-25-11, Vista Sentul Residences, 6, Jalan 1/48g, Sentul, 51100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Email: faithconnect@gmail.com

Phone: +60 12 669 4717